Facebook Live: Zuckerberg adds 3,000 moderators in wake of murders
Summary
Zuckerberg, Facebook's chief executive has pledged to add 3,000 more content viewers and invest in tools to help remove objectionable content more quickly after the live-streaming of murders. The most recent streaming of a murder is not the only incident to occur in the past few months many more incidents have occurred such as the 'Sweden gang rape 'live-streamed on Facebook'. Zuckerberg, said "If we're going to build a safe community, we need to respond quickly, we're working to make these videos easier to report so we can take the right action sooner - whether that's responding quickly when someone needs help of taking a post down". Facebook’s chief operating officer Sheryl Sandberg said: “Keeping people safe is our top priority. We won’t stop until we get it right.” Facebook has been criticized for its lack of appropriacy (Expediency) ,over removing questionable content after two videos of a Thai man killing his 11 month old daughter in April were available for 24 hrs before being taken down. After an inquiry following the murder of MP Jo Cox by a far right gunman MP's concluded that "social media companies currently face almost no penalties for failing to remove illegal content".
Key Statistics
- Instead of scrutinizing content before it is uploaded, Facebook relies on reporting tools used by the social network’s 1.86 billion users and a team of people at Facebook to review reported posts
- Over next year 3,000 people will be added to the community operations team around the world; on top of the 4,500 people already in place
- Video of Thai man killing daughter was viewed 370,000 times
- In March, a 15-year-old girl from Chicago was sexually assaulted by five or six men or boys, which was broadcast live to Facebook with at least 40 people watching.
- Earlier in April, the Cleveland murder of Robert Godwin, a 74-year-old former foundry worker, was posted to Facebook and was available to view for three hours before being taken down.
My Opinion
Social media companies definitely do not take account for the questionable content that is uploaded to their sites. With the numerous incidents that have taken place on the Facebook platform I think it is about time that Facebook took some responsibility and did something to combat these issues. It seems as though at first Facebook treated this issue as something problematic that would eventually go away but this is definitely not the case. However, adding more people to the team responsible for looking into reported posts and posts in general is all well and good but I think Facebook need to do something more than simply taking the posts down. Because as many of the social networking sites have said on numerous occasions not everything can be caught all of the time specially with the increasing number of users across the social media world platform wide.
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